All Systems Operational
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.97 % uptime
Today
Fast Payments Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Batch Operational
90 days ago
99.9 % uptime
Today
PayTo Operational
90 days ago
100.0 % uptime
Today
Integration Tools Operational
90 days ago
100.0 % uptime
Today
Assembly.js Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 8, 2024

No incidents reported today.

Oct 7, 2024

No incidents reported.

Oct 6, 2024
Planned maintenance upstream
Completed - The scheduled maintenance has been completed.
Oct 6, 21:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 16:00 AEDT
Scheduled - We're anticipating some disruption to service while an upstream provider conducts planned maintenance.

Services should remain operational, although some delays and intermittent failures may be experienced. Where possible, please schedule processing accordingly around these activities.

We will monitor closely throughout, and will advise as necessary. If you have any queries or concerns, please reach out through Zai Support.
Sep 30, 14:03 AEST
Oct 5, 2024
Direct Entry Batch and Settlement Processing Delays
Resolved - All services have now been restored.

Please reach out to Support with any issues or concerns.
Oct 5, 00:47 AEST
Identified - The issue has been identified, and the team is working on a fix at the moment.

BPay payins are not impacted, although card settlements may be subject to some delay.

Further updates will be provided when possible.
Oct 4, 17:39 AEST
Investigating - We're currently experiencing issues with our Direct Entry batch processing. Delays in processing transactions are likely to occur.
Oct 4, 10:38 AEST
Oct 4, 2024
Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

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