Zai

All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.98 % uptime
Today
Fast Payments Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
PayTo Operational
90 days ago
99.95 % uptime
Today
Integration Tools Operational
90 days ago
100.0 % uptime
Today
Assembly.js Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BPAY Payments - Scheduled Network Maintenance Notification (Prelive only) Apr 20, 2026 17:30-21:30 AEST

AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Sandbox/ Pre-live
Start Date & Time: Monday 20 April 2026, 17:30 AEDT
End Date & Time: Monday 20 April 2026, 21:30 AEDT

During this window, customers may experience intermittent interruptions when using BPAY Payment APIs during the 4 hour maintenance window. This includes:
- POST /wallet_accounts/:id/bill_payment (Pay a Bill)
- GET and POST /bpay_accounts

Customers testing in Pre-Live may wish to pause or reschedule testing during this window. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration.

If you have any questions or concerns, please contact our Technical Support team at support@zaipayments.com.

Posted on Apr 14, 2026 - 16:06 AEST
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026
Completed - The scheduled maintenance has been completed.
Apr 12, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:00 AEST
Scheduled - AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Production (Other Zai services remain available)
Start Date & Time: Saturday 11 April 2026, 21:00 AEDT
End Date & Time: Sunday 12 April 2026, 02:00 AEDT

During this window, customers may experience intermittent interruptions when using BPAY Payment APIs during the maintenance window. This includes:
- POST /wallet_accounts/:id/bill_payment (Pay a Bill)
- PATCH wallet_accounts/process_bpay (using CRN)
- GET and POST /bpay_accounts

If you rely on these features for critical payment operations, please plan these activities outside the maintenance window. If urgent payments are required, please schedule them outside the window or use alternate payment methods where possible.

Other Zai services are not expected to be impacted. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration.

Thank you.

Mar 24, 17:10 AEDT
Apr 11, 2026
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:30 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 11:43 AEDT
Scheduled - AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Production
Start Date & Time: Tuesday 31/03/2026 21:30 AEDT
End Date & Time: Wednesday 01/04/2026 03:00 AEDT

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

We recommend avoiding any critical operations involving BPAY payouts or BPAY account creation during this period.

Thank you for your understanding and continued support.

Mar 18, 09:07 AEDT