All Systems Operational

Access Points & Integrations Operational
Core / Supplementary Data APIs Operational
PayTo API Operational
Virtual Accounts & PayIDs API Operational
Webhooks API Operational
Asynchronous API Operational
Hosted Card Capture (Assembly.js) Operational
Tokenisation (PromisePay.js) Operational
3D Secure (assembly-3ds2.js) Operational
Incoming Payments Operational
Fast Payments (NPP) Payins Operational
PayTo Payins Operational
Cards Payins Operational
3D Secure Authentication Operational
Direct Debit Payins Operational
Direct Credit Payins Operational
BPAY Payins Operational
Outgoing Payments Operational
Fast Payments (NPP) Payouts Operational
Direct Credit Payouts Operational
BPAY Payouts Operational
Dashboard Operational
Customer Support Operational
Sandbox Services Operational
Sandbox Access Points & Integrations Operational
Sandbox Dashboard Operational
Sandbox Payments Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BPAY Payments - Scheduled Network Maintenance Notification (Prelive only) Oct 8, 2026 09:00-18:00 AEDT

AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Prelive
Start Date & Time: 08/10/26 09:00 AEDT
End Date & Time: 08/10/26 18:00 AEDT

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

Thank you for your understanding and continued support.

Posted on Sep 24, 2026 - 14:34 AEST

BPAY Payments - Scheduled Network Maintenance Notification Oct 10, 2026 20:30 - Oct 11, 2026 06:00 AEDT

AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Production
Start Date & Time: 10/10/26 21:30 AEDT
End Date & Time: 11/10/26 06:00 AEDT

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

Thank you for your understanding and continued support.

Posted on Oct 10, 2026 - 20:30 AEDT

BPAY Payments - Scheduled Network Maintenance Notification Oct 11, 2026 19:00 - Oct 12, 2026 01:00 AEDT

As previously communicated, AP+ will be using the below timeframe to conduct scheduled maintenance in our Production environment.

Due to a change in requirements with our provider, a second window is needed to complete this maintenance.

Environment: Production
Second Start Date & Time: 11/10/26 20:00 AEDT
Second End Date & Time: 12/10/26 02:00 AEDT

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

Thank you for your understanding and continued support.

Posted on Oct 01, 2026 - 16:31 AEST

Planned upstream maintenance for cards (Sandbox/Prelive Environment only) Oct 30, 2026 03:00-06:00 AEDT

Our upstream provider will be performing scheduled maintenance on:

Start: Thursday, 30 October 2026, 03:00 a.m.AEST
End: Thursday, 30 October 2026, 06:00 a.m. AEST
Duration: 3 hours

Impact: Card transactions will be unavailable in the sandbox/prelive environment during this period.

Customers testing cards payment processing in Pre-Live may wish to pause or reschedule testing during this window. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration.

If you have any questions or concerns, please contact our Technical Support team at support@zaipayments.com.

Posted on Apr 27, 2026 - 12:03 AEST

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Completed - The scheduled maintenance has been completed.
Sep 28, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 21:00 AEST
Scheduled - AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Production
Start Date & Time: 28/09/26 21:00 AEST
End Date & Time: 28/09/26 23:00 AEST

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

Thank you for your understanding and continued support.

Sep 16, 08:37 AEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.