Investigating - We’re currently investigating a potential service interruption with our Card Payments. We apologise for any inconvenience. We will provide more updates as they become available.
Jun 23, 13:47 AEST
API
Operational
90 days ago
100.0
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Payment Processing
Degraded Performance
90 days ago
100.0
% uptime
Today
Fast Payments
Operational
90 days ago
100.0
% uptime
Today
Cards
Degraded Performance
90 days ago
100.0
% uptime
Today
Batch
Operational
90 days ago
100.0
% uptime
Today
Integration Tools
Operational
90 days ago
100.0
% uptime
Today
Assembly.js
Operational
90 days ago
100.0
% uptime
Today
PromisePay.js
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The service interruption on our Fast Payments is now resolved, we have worked with our 3rd party provider for a limited number of transactions which were impacted. We apologise for any inconvenience and will post further updates as they become available.
Jun 30, 18:05 AEST
Identified -
While our services remain available, we’ve identified issues being experienced by a third party provider. We apologise for any inconvenience and will post further updates as they become available.
Jun 29, 13:01 AEST
Completed -
The scheduled maintenance has been completed.
Jun 23, 21:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 20:00 AEST
Scheduled -
A scheduled update will occur which will affect Zai's production services
We are expecting a small outage window of around 5-10 minutes. During this time, any payment requests will experience an error or will be delayed. We do not expect the delay to be any more than 60 minutes in the worst case scenario.
You can continue to access Zai's services as usual, but may experience a lag in performance during this change window.
Jun 23, 12:04 AEST
Resolved -
This incident has been resolved.
Jun 23, 19:20 AEST
Investigating -
While our services remain available, we’re investigating issues being experienced by a third party provider. We apologise for any inconvenience and will post further updates as they become available.
Jun 23, 13:48 AEST
Completed -
The scheduled maintenance has been completed.
Jun 22, 23:01 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 21:00 AEST
Scheduled -
A scheduled update will occur which will affect Zai's production services
We are expecting a small outage window of around 5-10 minutes. During this time, any payment requests will experience an error or will be delayed. We do not expect the delay to be any more than 60 minutes in the worst case scenario.
You can continue to access Zai's services as usual, but may experience a lag in performance during this change window.
Jun 17, 14:02 AEST
Resolved -
The incident has been resolved. We apologise for any inconvenience this has caused.
Jun 21, 21:24 AEST
Investigating -
We’re currently experiencing performance issues with our Fast Payments. Our team is currently working to restore normal performance levels. We apologise for any inconvenience and will provide more updates as they become available.
Jun 21, 14:11 AEST
