Zai

All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
99.98 % uptime
Today
Fast Payments Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
99.95 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
PayTo Operational
90 days ago
100.0 % uptime
Today
Integration Tools Operational
90 days ago
100.0 % uptime
Today
Assembly.js Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Customer Support ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned upstream maintenance for NPP Nov 10, 2025 01:00-06:00 AEDT

Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Monday, 10 November 2025
From 1:00 AM to 6:00 AM AEDT
Estimated Duration: 5 hours

Impact:
Intermittent disruptions of under 60 seconds may occur during NPP payment processing.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP PayIns may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.

Posted on Nov 06, 2025 - 11:19 AEDT

Planned upstream maintenance for NPP Nov 13, 2025 02:00-06:00 AEDT

Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 13 November 2025
From 2:00 AM to 6:00 AM AEDT
Estimated Duration: 4 hours

Impact:
Intermittent disruptions of under 60 seconds may occur during NPP payment processing.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP PayIns may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.

Posted on Nov 07, 2025 - 09:39 AEDT

BPAY Payments – Scheduled Network Maintenance Notification Nov 23, 2025 00:00-07:00 AEDT

AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Production
Start Date & Time: Sunday 23/11/25 00:00 AEDT
End Date & Time: Sunday 23/11/25 07:00 AEDT

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

We recommend avoiding any critical operations involving BPAY payouts or BPAY account creation during this period.

Thank you for your understanding and continued support.

Posted on Nov 07, 2025 - 15:19 AEDT
Nov 7, 2025

No incidents reported today.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 02:00 AEDT
Scheduled - Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 06 November 2025
From 2:00 AM to 6:00 AM AEDT
Estimated Duration: 4 hours

Impact:
Intermittent disruptions of under 60 seconds may occur during NPP payment processing.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP PayIns may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.

Nov 5, 09:31 AEDT
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.