All Systems Operational
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Operational
Core / Supplementary Data APIs
Operational
PayTo API
Operational
Virtual Accounts & PayIDs API
Operational
Webhooks API
Operational
Asynchronous API
Operational
Hosted Card Capture (Assembly.js)
Operational
Tokenisation (PromisePay.js)
Operational
3D Secure (assembly-3ds2.js)
Operational
Incoming Payments
Operational
Fast Payments (NPP) Payins
Operational
PayTo Payins
Operational
Cards Payins
Operational
3D Secure Authentication
Operational
Direct Debit Payins
Operational
Direct Credit Payins
Operational
BPAY Payins
Operational
Outgoing Payments
Operational
Fast Payments (NPP) Payouts
Operational
Direct Credit Payouts
Operational
BPAY Payouts
Operational
Dashboard
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Customer Support
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Sandbox Access Points & Integrations
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Sandbox Dashboard
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Sandbox Payments Processing
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned upstream maintenance for NPP Sep 17, 2026 02:00-06:00 AEST
Our upstream provider will be performing scheduled maintenance on:
Maintenance Window:
Thursday, 17 September 2026
From 2:00 AM to 6:00 AM AEST
Estimated Duration: 4 hours
Impact:
NPP payments processing may experience intermittent disruptions for up to 60 secs.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP Payins may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.
Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.
Posted on Sep 10, 2026 - 19:50 AEST
Maintenance Window:
Thursday, 17 September 2026
From 2:00 AM to 6:00 AM AEST
Estimated Duration: 4 hours
Impact:
NPP payments processing may experience intermittent disruptions for up to 60 secs.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP Payins may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.
Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.
Posted on Sep 10, 2026 - 19:50 AEST
BPAY Payments - Scheduled Network Maintenance Notification (Prelive only) Sep 23, 2026 17:30-19:00 AEST
AP+ will be performing scheduled maintenance during the timeframe below:
Environment: Prelive
Start Date & Time: 23/09/26 17:30 AEST
End Date & Time: 23/09/26 19:00 AEST
During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts
Thank you for your understanding and continued support.
Posted on Sep 08, 2026 - 07:13 AEST
Environment: Prelive
Start Date & Time: 23/09/26 17:30 AEST
End Date & Time: 23/09/26 19:00 AEST
During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts
Thank you for your understanding and continued support.
Posted on Sep 08, 2026 - 07:13 AEST
Planned upstream maintenance for cards (Sandbox/Prelive Environment only) Oct 30, 2026 03:00-06:00 AEDT
Our upstream provider will be performing scheduled maintenance on:
Start: Thursday, 30 October 2026, 03:00 a.m.AEST
End: Thursday, 30 October 2026, 06:00 a.m. AEST
Duration: 3 hours
Impact: Card transactions will be unavailable in the sandbox/prelive environment during this period.
Customers testing cards payment processing in Pre-Live may wish to pause or reschedule testing during this window. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration.
If you have any questions or concerns, please contact our Technical Support team at support@zaipayments.com.
Posted on Apr 27, 2026 - 12:03 AEST
Start: Thursday, 30 October 2026, 03:00 a.m.AEST
End: Thursday, 30 October 2026, 06:00 a.m. AEST
Duration: 3 hours
Impact: Card transactions will be unavailable in the sandbox/prelive environment during this period.
Customers testing cards payment processing in Pre-Live may wish to pause or reschedule testing during this window. We will provide a progress update during the maintenance and a final update once monitoring confirms full restoration.
If you have any questions or concerns, please contact our Technical Support team at support@zaipayments.com.
Posted on Apr 27, 2026 - 12:03 AEST