Zai

All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Fast Payments Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
PayTo Operational
90 days ago
100.0 % uptime
Today
Integration Tools Operational
90 days ago
100.0 % uptime
Today
Assembly.js Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BPAY Payments - Scheduled Network Maintenance Notification (Prelive only) Mar 7, 2026 09:00-20:00 AEDT

AP+ will be performing scheduled maintenance during the timeframe below:

Environment: Prelive
Start Date & Time: 07/03/2026 09:00 AEDT
End Date & Time: 07/03/2026 20:00 AEDT

During this window, the following APIs may experience outages or degraded performance:
• POST /wallet_accounts/:id/bill_payment (Pay a Bill)
• GET and POST /bpay_accounts

Thank you for your understanding and continued support.

Posted on Feb 25, 2026 - 14:31 AEDT

BPAY Payments – Scheduled Network Maintenance Notification Mar 14, 2026 21:00 - Mar 15, 2026 08:00 AEDT

AP+ will be performing scheduled maintenance during the timeframe below:

Production Environments
Start Date & Time: 14/03/26 21:00 AEDT
End Date & Time: 15/03/26 07:59 AEDT

During this window, the following APIs may experience outages or degraded performance:

- POST /wallet_accounts/:id/bill_payment (Pay a Bill)
- GET and POST /bpay_accounts

We recommend avoiding any critical operations involving BPAY payouts or BPAY account creation during this period.

Posted on Feb 26, 2026 - 09:56 AEDT
Mar 4, 2026

No incidents reported today.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Completed - The scheduled maintenance has been completed.
Feb 26, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 02:00 AEDT
Scheduled - Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 26 February 2026
From 2:00 AM to 6:00 AM AEDT
Estimated Duration: 4 hours

Impact:
NPP payments processing may experience up to 2 mins disruptions between 2:00 am and 2:30 am.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP Payins may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.

Feb 19, 09:11 AEDT
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.