All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.4 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Fast Payments Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Batch Operational
90 days ago
100.0 % uptime
Today
PayTo Operational
90 days ago
100.0 % uptime
Today
Integration Tools Operational
90 days ago
100.0 % uptime
Today
Assembly.js Operational
90 days ago
100.0 % uptime
Today
PromisePay.js Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned major upstream maintenance Oct 10, 2025 03:00-07:00 AEDT

Our upstream provider will be undertaking planned maintenance activities this week, with some impact anticipated for Zai APIs.

New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.

Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Posted on Jan 23, 2025 - 16:31 AEDT
Jul 8, 2025

No incidents reported today.

Jul 7, 2025
Investigating issues with the Dashboard and Supplementary Data API endpoint
Resolved - The issues affecting the Dashboard and Supplementary Data API endpoint have now been fully resolved.

All systems are operating normally.
We appreciate your patience and apologise for any inconvenience caused.
Jul 7, 09:36 AEST
Update - We’re currently investigating issues with our Dashboard.
The issue with the Supplementary Data API endpoint has been resolved.

We apologise for any inconvenience and will continue to provide updates as they become available.
Jul 7, 08:30 AEST
Investigating - We’re currently investigating issues with our Dashboard and Supplementary Data API endpoint. We apologise for any inconvenience and will post further updates as they become available.
Jul 6, 20:40 AEST
Jul 6, 2025
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Planned major upstream maintenance for card payments only
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 02:00 AEST
Update - Our upstream provider has changed the scheduled maintenance from 25th of July to 27th of June 2:00 am AEST.

New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.

Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Jun 12, 10:31 AEST
Scheduled - Our upstream provider will be undertaking planned maintenance activities this week, with some impact anticipated for Zai APIs.

New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.

Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Jan 23, 16:30 AEDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

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