Planned upstream maintenance for NPP

Scheduled Maintenance Report for Zai

Completed

The scheduled maintenance has been completed.
Posted Feb 12, 2026 - 06:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 12, 2026 - 02:00 AEDT

Update

Please note: The impact statement for this scheduled maintenance window has been updated to reflect the latest information.
Posted Feb 06, 2026 - 15:52 AEDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 06, 2026 - 15:39 AEDT

Scheduled

Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 12 February 2026
From 2:00 AM to 6:00 AM AEDT
Estimated Duration: 4 hours

Impact:
• NPP payments processing may experience periods of disruption of up to 5 minutes each during this window.
• NPP Payins may be rejected.
• NPP Payouts may be automatically redirected via Direct Entry or may be rejected, depending on the configuration of your Zai platform.
• Failed NPP payments may need to be retried once the maintenance window has completed.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.
Posted Feb 05, 2026 - 10:01 AEDT
This scheduled maintenance affected: Payment Processing (Fast Payments).