Planned upstream maintenance for NPP

Scheduled for Oct 23, 03:00 - 07:00 AEDT

Scheduled

Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 23 October 2025
From 3:00 AM to 7:00 AM AEDT
Estimated Duration: 4 hours

Impact:
Intermittent disruptions of under 60 seconds may occur during NPP payment processing.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP PayIns may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.

Posted Oct 15, 2025 - 11:31 AEDT

This scheduled maintenance affects: Payment Processing (Fast Payments, PayTo).