Planned upstream maintenance for PayTo, NPP and Virtual Account Creation

Scheduled Maintenance Report for Zai

Completed

The scheduled maintenance has been completed.

Posted Jun 03, 2026 - 01:02 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 03, 2026 - 01:00 AEST

Scheduled

We will be conducting scheduled maintenance on Wednesday, 03 June at 1:00am AEST, which may affect PayTo and Fast Payment (NPP) services. The maintenance is expected to take approximately 2 minutes, with only a short period where transaction processing may be impacted.

Impact During the Maintenance Window:

- You may experience errors or timeouts when creating virtual accounts, processing PayTo and NPP payments.
- NPP PayIns may be rejected.
- NPP Payouts will be automatically rerouted via Direct Entry.

We recommend avoiding critical payment activities involving PayTo or NPP during this time.

Thank you for your understanding and patience.

Posted May 29, 2026 - 09:01 AEST

This scheduled maintenance affected: Incoming Payments (Fast Payments (NPP) Payins, PayTo Payins), Outgoing Payments (Fast Payments (NPP) Payouts), and Access Points & Integrations (PayTo API, Virtual Accounts & PayIDs API).