Planned upstream maintenance

Scheduled Maintenance Report for Zai

Completed

The scheduled maintenance has been completed.

Posted Aug 21, 2025 - 06:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 21, 2025 - 02:00 AEST

Scheduled

Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 21 August 2025
From 2:00 AM to 6:00 AM AEST
Estimated Duration: 4 hours

Impact:
Intermittent disruptions of under 60 seconds may occur during NPP payment processing.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP PayIns may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.

Posted Aug 13, 2025 - 10:45 AEST

This scheduled maintenance affected: Payment Processing (Fast Payments, PayTo).