Planned upstream maintenance for NPP

Scheduled Maintenance Report for Zai

Completed

The scheduled maintenance has been completed.
Posted Mar 26, 2026 - 06:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2026 - 02:00 AEDT

Scheduled

Our upstream provider will be performing scheduled maintenance on:

Maintenance Window:
Thursday, 26 March 2026
From 2:00 AM to 6:00 AM AEDT
Estimated Duration: 4 hours

Impact:
NPP payments processing may experience intermittent disruptions for up to 60 secs.
During the maintenance window, you may encounter errors or timeouts when processing payments.
NPP Payins may be rejected.
NPP Payouts will be automatically redirected via Direct Entry.

Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.
Posted Mar 19, 2026 - 09:49 AEDT
This scheduled maintenance affected: Payment Processing (Fast Payments).