Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2026 - 02:00 AEST
Scheduled
Our upstream provider will be performing scheduled maintenance on:
Maintenance Window: Thursday, 17 September 2026 From 2:00 AM to 6:00 AM AEST Estimated Duration: 4 hours
Impact: NPP payments processing may experience intermittent disruptions for up to 60 secs. During the maintenance window, you may encounter errors or timeouts when processing payments. NPP Payins may be rejected. NPP Payouts will be automatically redirected via Direct Entry.
Our team will closely monitor the situation and work to minimise any disruption during this period. If you have any questions or concerns, please contact Zai Support.
Posted Sep 10, 2026 - 19:50 AEST
This scheduled maintenance affected: Incoming Payments (Fast Payments (NPP) Payins) and Outgoing Payments (Fast Payments (NPP) Payouts).